Health, Safety & Environment


Health, Safety, and Environment (HSE) is one of the very key parts of our Sustainability Framework. All Health, Safety and Environment (HSE) risks across the business are managed through our strict adherence to prevailing regulatory requirements, PETRONAS' HSE Mandatory Control Framework (MCF), PETRONAS' Technical Standards, and our HSE Management System (HSEMS). We review, assess, and manage the risk associated with HSE, security and local stakeholders annually in our Enterprise Risk, as well as Plant Facilities Risk. The risk mitigations are tracked periodically at the Top Management level, and scenario planning associated with the HSE risk are tested frequently in emergency response drills and business continuity exercise. To drive excellence in HSE, we embarked on various HSE programs to engender a generative safety culture in the Company where the value of safety is fully integrated into every aspect of our systems and processes.



HSE remains at the forefront of our priorities, guiding in no small way on how we conduct our business and operations. Our concerted efforts to maintain a high level of safety have yielded an improved HSE performance. We have seen a reduction of 52% in HSE incidents in year 2016 with 4.4 million safe manhours recorded, and a Loss Time Injury Frequency (LTIF) of 0.5. In year 2017, we have improved with zero fatality incident and recorded LTIF of 0.14 with 10.9 million safe manhours. With efforts in place to drive for HSE compliance culture from all levels of employees including third party service providers, we are committed to push our limit to strive for a better HSSE performance, and protect our assets and most importantly, our people.


Our HSE Management System adopted the best practices from PETRONAS HSE Management System standards. In pursuing for HSE excellence, we also subscribe to ISO 9001 Quality Management System, ISO 14001: Environment Management System, and ISO 18001: Occupational Health and Safety Management System. To drive the message of HSE compliance culture, we apply PETRONAS Zero-Tolerance Rules (ZeTo) to all our employees as well as third party service partners to protect people from harm. ZeTo consequence management is applied to safety non-compliance, and it can be reported by either employees or third party service partner. We implemented safety observation system where both employees and third party service partner working in our facilities can report both safe behavior and unsafe behavior for learning and improvement. System and procedures are in place to manage unsafe behavior, HSE non-compliance incidents; from incident reporting, investigation, improvement actions to lesson learnt sharing.

To shape the generative safety culture, we have implemented STOP WORK Policy. The STOP WORK Policy empowers the employees at all level, including the third party service partners working in our facilities, to stop any work if there is any immediate threats of harm, injury, or impact to the environment, that arise during the work.



Operating in the energy and utilities sector, we are well aware of the possible climate change impact. As part of PETRONAS Group of Companies, we acknowledged the need to strengthen emphasis in addressing climate change impact. We support the requirement stipulated in Paris Agreement as well as our role as a responsible business entity to balance the issue of climate change with the challenge to sustainably deliver our products and services to our customers.

As natural gas processing, transportation, and regasification are the core business, we are well positioned to support the agenda of low carbon energy system.

We adopts PETRONAS Position Statement and Framework on Climate Change, as well as innovative climate actions in adapting to the new low-carbon energy landscape, wherever we have operational control.


PETRONAS' Position Statemet on Climate Change

"We duly recognise our corporate responsibility as a player in the global energy sector to balance the issue of climate change with the challenge to sustainably produce affordable and reliable energy".


We have started reporting and tracking on the Green House Gases (GHG) emissions since 2015. We adopted PETRONAS Technical Standard (developed and crossed reference based on the "Petroleum Industry Guidelines for Reporting Greenhouse Gas Emissions" issued by the International Petroleum Industry Environmental Conservation Association (IPIECA), American Petroleum Industry (API) and International Association of Oil and Gas Association (OGP)) in the reporting mechanism, and the GHG reporting is subjected to three-tier audit and verification by PETRONAS Group.


PGB GHG emission has reduced throughout 3 consecutive years, 2015-2017 through continuous improvement effort. Our emission accounting is based on the GHG protocol classification of direct and indirect emissions where PGB track the emissions in scopes 1 and 2. In three years (2015-2017), PGB managed to achieve significant reduction GHG emission of 38%. In 2017, annual reduction target of 3% has been set where PGB has exceed the target with 14% reduction.


 These reductions were supported by various initiatives such as:

  1. Cogeneration Plant Installation

    Cogeneration plant have been installation in 2015 to improve the efficiency and optimize energy utilization. Cogenaration plant efficiency is higher than open cycle efficiency due to all energy from Gas Turbine (GT) exhaust gas is recovered for steam production at Heat Recovery Steam Generation (HRSG).
  2. Gas Turbine Base Load Sustainability Study

Gas Turbine Base Load Sustainability Study was conducted for Dual Cleaning Skid to prolong the base of fuel gas consumption and lowering the heat rate

  1. HOMAGW Configuration

    HOMAGW configuration is based on Utilization of waste heat boilers where reduce internal gas consumption lead to GHG reduction.
  • H : Hydraulic Pressure Recovery Turbine
  • O : Amine Circulation Pump
  • M : Amine Circulation Pumo
  • A : Auxiliary Boilers
  • W : Gas Turbine Generator
  • G: Waste Heat Boiler
  1. Installation of Flare Gas Recovery Unit

    Flare gas recovery units was installed at GPP to recover normal flaring hydrocarbon gases from flare header. Instead of the gases flared out, it will be combusted and used in the boiler that will reduce internal gas consumption thus lesser gas flared, lower GHG emitted.
  2. Product Flaring Improvement Taskforce (ProFIT)

    Product flaring improvement taskforce have been established to reduce product flaring of C3 and C4 by Boil Off Gas compressor recommissioning, recommissioning of Low Pressure Flare Gas Recovery Unit and COLD vs. WARM Product Transfer Recovery commissioning.
  3. Research and Development (R&D) & Collaboration

    PGB has done its R&D to maintain sustainability on its operation: PGB Advanced CO2 Absorption Technology (Phoenix) Pilot Plant at GPP3. Hybrid of membrane and solvent technology developed in partnership with Dalian Institute of Chemical Physics (DICP) and UOP to remove CO2 from natural gas feedstock down to LNG specification. Through this, PGB managed to won in IChemE Malaysia Awards 2017 in oil and gas category and won First Class Award of 2015-2016 China Membrane industry.


Our operation is guided by PETRONAS Social Performance Framework, and governed by the PETRONAS Humans Rights Commitment which was launched in Oct 2015.




PETRONAS is committed to respecting internationally-recognised human rights in areas of its operations, complying with its Code of Conducts and Business Ethics, and all relevant legal requirements


The Human Rights Commitment supports the United Nations Guiding Principles on Business and Human Rights (UNGPs).

As one of the key components of the principle to Respect Human Rights, we adopted PETRONAS Human Rights Due Diligence Guideline as a risk management exercise to identify actual and perceived Human Rights risked related to our business activities. We have engaged the PETRONAS Group Social Performance practitioners in assessing the social risk to community for the Regasification Terminals that we operate, which the result was used to guide our implementation of community stakeholders engagement program. In additional, we impose a strict process for work site access in screening contractor workers’ validity of working permit, and deterring under-aged workers or child from working.

In ensuring workers’ health against long working hours as required by the local labour law and standard, we implement fatigue management program in tracking employees working time especially those who work in shift. We ensure adequate rest in shift crew work planning. Other than employees, we also apply working hours control at the site access for third party service partners during plant turnaround where workers exceeding the allowable working hours are barred automatically from entering work site to prevent from fatigue.



In 2016, we entered the second year of a collaboration with the Malaysian Nature Society (MNS) to preserve the biodiversity of Sungai Paka in Terengganu. As a mangrove ecosystem, Sungai Paka presents an ideal habitat for fish to lay eggs and for fry to grow due to low predatory pressure and abundant source of food biodiversity.


A preliminary year-long study we undertook on birds, mammals, insects, fish and plants in and around the river showed that the Sungai Paka ecosystem is under stress from human interference. The study involved engagement with 14 families living along the river as well as sampling of 17 genus and 18 species by PGB employees, MNS volunteers and the relevant local authorities.


The activities include:

A.        Project Working Team
Date: 25 February 2016
Task: Discussion on the organising of the project strategies based on planning as well as inputs from the Project Steering Committee (PSC) and Project Advisory Committee (PAC).



  • Hissham Haris - PGB Executive, Stakeholders Management and CSI
  • Nor Atikah Abdul - PGB Executive, Corporate Affairs, Facilities and Administration, GPU


  • Mohamad Zaid Hamzah    - Manager, Environmental Education Division
  • Muhamad Yazid Deraman - Manager, ecoCare Environmental Education Centre


B.        Project Steering Committee (PSC)
Date: 8 March 2016
The PSC meeting were held quarterly to discuss and update project development as well as seek approval on new strategies and planning for programmes.



  • Mohd Kabir Noordin - PGB Head of GPU
  • Meor Fakharuddin Ahmad Kadin - PGB Head of Commercial Services Department


  • Prof. Dr. Ahmad Ismail - Chairman, Environmental Education Advisor Committee
  • Shanmugara a/l Subramaniam - Executive Director

C.    Project Advisory Committee (PAC)
Date: 8 May 2016
The Project Committee advised the working team and volunteers on the organising of the programme, such as meetings and discussions on project introduction as well as roles and responsibilities in the conservation effort of Sayangi Sungai Paka with each local authority along with PGB and MNS.

Members/ Representatives

  • PGB
  • MNS
  • Department of Environment (DOE)
  • Dungun Irrigation and Drainage Department (JPS)
  • Dungun Forestry Department
  • Dungun Fisheries
  • Dungun District and Land Officer

WhatsApp Image 2018-02-01 at 4.20.30 PM.jpeg

D.       Project Volunteers
Date: 12 June 2016
Task: Creating Paka River Conservation Volunteer to drive the project to a more practical to local community

Members: PGB staff and local villagers of Mukim Paka.


WhatsApp Image 2018-02-02 at 2.17.15 PM.jpegMore extensive studies were carried out in 2017 along with several planned activities such as planting of river vegetation, catch-and-release of selected fish species and throwing of mud balls, to help rejuvenate Sungai Paka.